Support & Equity Unit

Why make an appointment to see a counsellor?

Personal counselling is a process of talking and listening to help creatively resolve problems. This is usually done on a one to one basis.

Common issues discussed

• feelings of anxiety, depression
• concerns about university work
• relationship difficulties (family, partners, friends, house-mates)
• stress at home, work or university
• managing life with disabilities or health issues
• loss or trauma
• worries about lack of confidence, body image, self-esteem

What to expect

Counselling sessions are generally 50 minutes in duration.
A typical session might:

• help identify issues, explain and clarify your feelings
• assist you to resolve your problem
• provide you with information about University systems and procedures
• refer you to other helpful resources on campus
• offer you further counselling or refer you to a more appropriate agency in the wider community

Accessing counselling

Access to counselling staff is easiest via the Support and Equity front desk during office hours of 9am – 5pm. Either call or come in person to make an appointment time.

Appointments are:

• between 9am – 5pm weekdays
• 50 minute sessions
• by phone or face to face
• free and confidential
• available on the day (limited)

Counsellors are available by email for general enquiries but personal counselling is not offered by this means.

Can't keep an appointment?

All attempts will be made to see you as early as possible. As counselling is in high demand, please let us know as soon as you can if you are unable to keep your appointment time. Phone or email us to cancel and/or reschedule.

Rights, privacy and confidentiality

See Counselling Information for Students [PDF] fact sheet.